Last updated: April 9, 2026
These Terms of Use (“Terms”) are a legal agreement between you (“User,” “you,” or “your”) and Astrial Foundry, together with its developers, owners, distributors, licensors, partners, affiliates, contractors, successors, and service providers (collectively, “we,” “us,” or “our”). These Terms govern your access to and use of the CareVoie website, web application, mobile application, software platform, and any related services, content, features, materials, communications, or functionality (collectively, the “Service”). By accessing, downloading, installing, registering for, or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to all provisions of these Terms, you must not access or use the Service.
These Terms apply to all versions and forms of the Service, whether trial-based, free, paid, subscription-based, promotional, pre-release, beta, preview, or otherwise made available through any distribution channel, whether authorized, unauthorized, direct, indirect, online, offline, or through third-party platforms. We may modify these Terms at any time. Updated Terms may be posted within the Service, on our website, or otherwise provided to you by email, SMS, in-app notice, or other lawful means, and will be effective immediately upon posting or as otherwise stated. Continued use of the Service constitutes acceptance of the revised Terms.
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service on devices that you own or control, solely for your personal, household, family, caregiver, administrative, or authorized professional use in connection with CareVoie’s intended coordination and scheduling functionality. This license does not grant any ownership or intellectual property interest in the Service or any of its components.
The Service is intended only for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you create or manage an account on behalf of another person, family, caregiver, organization, or team, you represent and warrant that you have authority to do so.
You are responsible for maintaining the accuracy of the information you provide, maintaining the confidentiality of your login credentials, restricting access to your account, and for all activities that occur under your account. Organizations and administrators are responsible for user permissions, account administration, and the accuracy and lawfulness of information they enter, manage, or maintain for other users.
CareVoie is a software platform designed to support caregiver scheduling, family notifications, caregiver check-in and check-out, account registration, and related coordination functions. CareVoie provides software tools for coordination only. CareVoie does not itself provide caregiving, medical care, nursing services, home health services, emergency services, insurance services, employment services, or any regulated professional services unless expressly stated otherwise in a separate written agreement.
You acknowledge and agree that CareVoie is not responsible for the actual provision, quality, safety, legality, appropriateness, supervision, qualifications, licensing, credentialing, background checks, scheduling accuracy, conduct, acts, omissions, or outcomes of any caregiving or related services. Users are solely responsible for evaluating, selecting, confirming, and supervising caregivers and for complying with all laws, regulations, contractual obligations, and duties applicable to their care arrangements.
CareVoie is not a substitute for emergency response, emergency communication, or time-critical medical communications. In an emergency, call 911 or the appropriate emergency services immediately and do not rely on the Service as your sole or primary means of communication or coordination.
You agree not to:
The Service may include a free trial, paid subscription plans, optional add-on features, and access limitations based on subscription tier, account type, user role, feature availability, or other business rules we establish. Trial and subscription status may be enforced using local or remote mechanisms, including account records, timestamps, usage logs, device identifiers, payment status, billing metadata, processor confirmations, system-generated metadata, and other lawful technical means.
You agree not to interfere with, modify, reset, evade, or attempt to defeat any trial, subscription, billing, payment, access, or entitlement enforcement mechanism. We may suspend, restrict, or terminate access to the Service if we detect tampering, suspected fraud, payment issues, unauthorized use, abuse, nonpayment, or violations of these Terms.
CareVoie may offer a free trial before a paid subscription begins. Where we elect to do so, we may require a valid payment method at the start of a free trial, and we may elect to begin charging the applicable subscription fee automatically when the trial ends unless you cancel before the trial end date. In other cases, CareVoie may elect not to require payment details until the end of the trial or may provide separate enrollment or conversion steps.
Subscription plans may automatically renew until canceled. You may cancel at any time, but unless otherwise stated, cancellation will take effect at the end of the then-current billing period. Fees are non-refundable except as required by law. We may change pricing, subscription features, trial terms, billing practices, or plan terms at any time with notice before the changes take effect.
Any access rights granted under a paid plan, trial, or other offering apply only to the features, scope, and subscription period expressly included in that offering. No purchase, trial, subscription, or prior access entitles you to future features, future tiers, future releases, new offerings, or continued availability of any portion of the Service unless expressly stated by us in writing. The availability of future versions, features, updates, maintenance, or continued development is at our sole discretion.
The Service and all associated intellectual property, including all software, code, designs, text, graphics, trademarks, trade names, service marks, logos, content, interfaces, workflows, branding, documentation, and related materials, are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other applicable laws. Except for the limited rights expressly granted in these Terms, no rights or licenses are granted to you by implication, estoppel, or otherwise.
We may, in our sole discretion, make available beta, preview, experimental, early access, pilot, or similar features. Such features may be incomplete, subject to additional risks, unavailable in all jurisdictions or on all devices, modified without notice, unsupported, or discontinued at any time. We make no commitments regarding the continued availability or performance of such features.
We may monitor use of the Service and account activity for security, fraud prevention, service operation, support, billing enforcement, abuse prevention, legal compliance, and other purposes described in the Privacy Policy. We may provide updates, patches, bug fixes, security fixes, maintenance releases, and other modifications automatically or may require you to install or accept them in order to continue using some or all features of the Service.
Some features may require compatible devices, internet access, current software versions, active subscriptions, functioning third-party integrations, or ongoing account standing. The Service may rely on third-party infrastructure, platforms, processors, carriers, hosting environments, integrations, or services. We are not responsible for issues caused by devices, operating systems, app stores, internet providers, mobile carriers, payment processors, or third-party platforms or services.
YOU ACKNOWLEDGE THAT USE OF THE SERVICE MAY RESULT IN SERIOUS TECHNICAL, OPERATIONAL, FINANCIAL, COMMUNICATIONAL, OR LEGAL CONSEQUENCES, INCLUDING BUT NOT LIMITED TO:
YOU EXPRESSLY USE THE SERVICE AT YOUR OWN RISK.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, SECURITY, AVAILABILITY, RELIABILITY, OR PERFORMANCE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, TIMELY, SECURE, AVAILABLE AT ALL TIMES, OR COMPATIBLE WITH YOUR DEVICES, OPERATING SYSTEMS, NETWORKS, THIRD-PARTY PLATFORMS, OR SOFTWARE. WE MAKE NO REPRESENTATIONS REGARDING DATA SECURITY, RELIABILITY, SERVICE RESULTS, OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR, IF GREATER, ONE HUNDRED U.S. DOLLARS (US $100).
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS ASTRIAL FOUNDRY, AND ITS OWNERS, OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, CONTRACTORS, DEVELOPERS, DISTRIBUTORS, LICENSORS, AGENTS, AFFILIATES, SUCCESSORS, AND SERVICE PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, DAMAGES, LOSSES, LIABILITIES, JUDGMENTS, SETTLEMENTS, COSTS, AND EXPENSES (INCLUDING ATTORNEYS’ FEES, LEGAL COSTS, AND EXPERT FEES), ARISING OUT OF OR RELATING TO:
THIS INDEMNITY SURVIVES TERMINATION OF THESE TERMS AND YOUR USE OF THE SERVICE, TO THE EXTENT PERMITTED BY LAW.
You represent and warrant that your access to and use of the Service will comply with all applicable local, state, national, and international laws, regulations, ordinances, and contractual obligations. You agree not to use the Service for any purpose prohibited by law or to assist, facilitate, or conceal any unlawful activity.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY KNOWINGLY, VOLUNTARILY, EXPRESSLY, AND IRREVOCABLY WAIVE ANY RIGHT TO ASSERT ANY CLAIM FOR FRAUD IN THE INDUCEMENT, FRAUDULENT MISREPRESENTATION, OR RELIANCE BASED UPON ANY ORAL OR WRITTEN STATEMENT, REPRESENTATION, ESTIMATE, PROJECTION, OR EXPECTATION NOT EXPRESSLY SET FORTH IN THESE TERMS OR IN AN OFFICIAL WRITTEN POLICY OR AGREEMENT ISSUED BY US.
YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS NOT BASED ON ANY UNWRITTEN PROMISES, INFORMAL STATEMENTS, SALES TALK, OR ASSERTED FUTURE EXPECTATIONS NOT EXPRESSLY INCORPORATED INTO A WRITTEN AGREEMENT BETWEEN YOU AND US.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY CLAIM OR DISPUTE AGAINST US SHALL BE BROUGHT ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MASS, OR CONSOLIDATED PROCEEDING. CLASS ACTIONS, CLASS ARBITRATIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND OTHER REPRESENTATIVE PROCEEDINGS ARE NOT PERMITTED TO THE MAXIMUM EXTENT ALLOWED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CONTROVERSY, CLAIM, OR DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR ANY BREACH THEREOF SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY JAMS PURSUANT TO ITS APPLICABLE RULES AND PROCEDURES THEN IN EFFECT.
ARBITRATION SHALL BE CONDUCTED BEFORE A SINGLE NEUTRAL ARBITRATOR AND SHALL TAKE PLACE IN MIAMI-DADE COUNTY, FLORIDA, USA, UNLESS APPLICABLE LAW REQUIRES OTHERWISE.
EACH PARTY SHALL BE RESPONSIBLE FOR ITS OWN COSTS, ATTORNEYS’ FEES, EXPERT WITNESS FEES, AND ARBITRATION EXPENSES, EXCEPT AS REQUIRED BY LAW.
THE ARBITRATOR’S AWARD SHALL BE FINAL, BINDING, AND ENFORCEABLE IN ANY COURT OF COMPETENT JURISDICTION.
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. Any permitted legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, USA, and you irrevocably consent to their jurisdiction and venue and waive all objections thereto.
We may provide notices, disclosures, and other communications to you by email, SMS, push notification, in-app message, posting through the Service, posting on our website, or any other lawful method. You consent to receive such communications electronically where permitted by law. It is your responsibility to keep your contact information current.
We reserve the right, in our sole discretion and to the fullest extent permitted by law, to suspend, restrict, disable, reclaim usernames or account identifiers, or terminate your access to the Service at any time and for any reason, including without limitation for misuse, violations of these Terms, fraud, suspected fraud, nonpayment, inactivity, trademark concerns, security concerns, legal compliance, or platform administration needs. Termination does not limit any rights or remedies we may have under law or equity.
We may assign, transfer, delegate, or otherwise convey these Terms or any of our rights or obligations under them, in whole or in part, in connection with a merger, acquisition, restructuring, financing, reorganization, sale of equity, sale of assets, bankruptcy, or similar transaction. You may not assign or transfer these Terms or any rights under them without our prior written consent.
You are solely responsible for maintaining adequate independent backups of your records, schedules, communications, and data. Notifications, alerts, reminders, billing notices, check-in or check-out records, and other Service communications may be delayed, inaccurate, duplicated, corrupted, or not received at all. You must not rely on the Service as your sole means of tracking schedules, attendance, billing, payments, care coordination, or urgent matters.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
These Terms constitute the entire agreement between you and us with respect to the Service and supersede all prior or contemporaneous agreements, proposals, discussions, understandings, or representations, whether oral or written, relating to their subject matter, except as expressly stated in a separate written agreement signed by us.
If you have any questions about these Terms or wish to contact us for legal reasons, please use the following information:
Email: termsofuse@CareVoie.com
Mail: 936 SW 1st Ave, Miami, FL 33130 #356
Website: https://CareVoie.com
Operator: Astrial Realty, LLC dba Astrial Foundry